Restocking sounds simple until a guest messages at 9pm asking where the extra toilet paper is. A consistent restocking checklist between every turnover keeps small shortages from becoming review-damaging complaints.
Here is what we check between every guest at properties across Blue Ridge, Ellijay, and Big Canoe.
Bathroom
- Toilet paper, at least two extra rolls per bathroom
- Hand soap and body wash
- Shampoo and conditioner
- Fresh towels for the full guest count plus extras
- Tissues
- Hair dryer functioning properly
Kitchen
- Dish soap and sponge
- Paper towels
- Trash bags sized to every bin in the home
- Coffee, filters, and tea if a coffee maker is provided
- Salt, pepper, and cooking oil
- Dishwasher pods if a dishwasher is present
Laundry and linens
- Laundry detergent if a washer is provided for guest use
- Extra blankets and pillows in a linen closet
- Backup sheet sets for longer stays
Guest comfort extras
- Bottled water for arrival
- Basic first aid kit
- Phone chargers or charging cables
- Firewood if the property has a fireplace or fire pit
Build a standing supply order
The easiest way to avoid shortages is to set par levels for each item and reorder automatically once inventory drops below that line, rather than restocking reactively after each guest leaves.
Frequently asked questions
- Who typically handles restocking, the cleaner or a separate service?
- It varies by host. We handle restocking as part of our vacation rental concierge visits so it does not depend on the cleaning crew remembering every item.
- How do you avoid overstocking and wasted spend?
- We track consumption per property over time and adjust order quantities so owners are not paying for supplies that sit unused.
Want this handled for you?
Hand & Home provides household, property, and vacation rental concierge services in Milton, Georgia and throughout North Atlanta.